Continuum of Care

The vision of the Wake County Continuum of Care is to ensure that homelessness is rare, brief, and one-time. We will achieve this vision through our shared values and actions.

Coordinated Access Site Flyer:

As of August 1st, the Access Hub Coordinated Entry phone line is no longer in operation. Please see the attached flyer for more information on where people should be directed for Coordinated Entry Intakes in Wake County during this transition period.

Download the flyer
Please distribute widely.


The Lead Agency is designated to carry out the activities of the CoC, including fiscal and compliance activities. Regular admin tasks include management of the annual HUD application, coordination of other funding opportunities, project/system monitoring, meeting management, and other duties as needed. The current Lead Agency is Haven House Services.


The Collaborative Applicant is designated by the CoC Board to be the entity that submits the collaborative funding application to HUD for homeless assistance programs. The current Collaborative Applicant is Haven House Services.


Wake County has a Homeless Management Information System (HMIS) to record, track, and report results of individual agency accomplishments, as well as measure how the entire community is performing. This system is managed by Bitfocus. The current HMIS Lead is Urban Ministries of Wake County.

Coordinated Access System

The Coordinated Access System (CAS) Lead, is committed to creating and promoting a system that is fair and equitable for everyone entering the homeless response system. The CAS will rapidly identify, assess, prioritize, refer, and connect them to housing and services for which they qualify based on their needs. The current CAS Lead is Oak City Cares.