Continuum of Care

The vision of the Wake County Continuum of Care is to ensure that homelessness is rare, brief, and one-time. We will achieve this vision through our shared values and actions.

Coordinated Access Site Flyer:
As of August 1st, the Access Hub Coordinated Entry phone line is no longer in operation. Please see the attached flyer for more information on where people should be directed for Coordinated Entry Intakes in Wake County during this transition period.

Download the flyer
Please distribute widely.


The Lead Agency is designated to carry out the activities of the CoC, including fiscal and compliance activities. Regular admin tasks include management of the annual HUD application, coordination of other funding opportunities, project/system monitoring, meeting management, and other duties as needed. The current Lead Agency is Haven House Services. 


The Collaborative Applicant is designated by the CoC Board to be the entity that submits the collaborative funding application to HUD for homeless assistance programs. The current Collaborative Applicant is Haven House Services.


Wake County has a Homeless Management Information System (HMIS) to record, track, and report results of individual agency accomplishments, as well as measure how the entire community is performing. This system is managed by Bitfocus. The current HMIS Lead is Urban Ministries of Wake County.

Coordinated Access System

The Coordinated Access System (CAS) Lead, is committed to creating and promoting a system that is fair and equitable for everyone entering the homeless response system. The CAS will rapidly identify, assess, prioritize, refer, and connect them to housing and services for which they qualify based on their needs. The current CAS Lead is Oak City Cares. 


“Service and helping others were I think something instilled in me by my mom at an early age. I come from a lower middle-class background so time and energy were often the most people in my type of family could offer on a regular basis. In addition to lived experience, I hope to be able to provide a significant voice to individuals that work in both government and non-government entities regarding some of the frustrations of navigating the system. I feel incredibly lucky to have gotten the help I did when I lost my apartment, yet I know not everyone gets the help they need.”

Denis Elliot, Former Board Vice Chair

“Hope motivates me. I am driven by the desire to help others gain hope and power to take the action to better their lives. I hope to do everything within our power to eradicate homelessness. I have a special interest in those suffering with substance use disorder as well as mental health issues. I feel that there needs to be more emergency shelter resources to accommodate the people who have to sleep on the streets. I would like to troubleshoot best practices to prevent people from returning to homelessness once they have been housed.”

Decorba White, Former Board Chair

“I have empathy for people who are struggling and believe it is important to advocate for people who are not familiar with, or able to navigate the many complicated systems that play a part in homelessness. Housing should be a universal right. We live in the wealthiest country in the world, so there is no excuse for the level of homelessness we experience in this country. Our systems are not set up to adequately address the problem. We need a collaborative continuum of care to raise awareness, identify gaps, overcome barriers and create efficiencies to end homelessness. As a Board member, I hope to be able to help dissolve silos and improve collaborative efforts to address and eliminate homelessness in our community.”

Marni Cahill, Former Board Chair